Returns & cancellations
Easily cancel your order before it ships or start a return after your order has been shipped.
Cancellation Policy
Before your order has shipped, you may cancel your order or remove items from your order for any reason for a full refund. Once your order has shipped, you may process a return via our Return Policy, detailed below. If you have questions about cancellations, please contact us.
Return Policy
Products purchased from Snapklik.com can be returned within 15 days of receipt of the shipment as long as they are in the same condition as when purchased. Once we've received your return, we'll process a full refund for the item, less the cost of the return shipping. Please note that shipping, duties, tax, insurance, and other fees are not refundable. Items ordered via Product Requests are subject to review and may not be eligible for return. Unfortunately, we cannot accept returns of hazardous goods, food products, sanitary goods, intimate products, gift cards, or health and personal care products. If you have any questions about whether a product is returnable, please contact us prior to placing your order.
Note: Products that have been ordered via Special Product Requests are subject to review and may not be eligible for cancellation.
Cancellation FAQs
You can cancel your order at any time until it ships.
To cancel an order:
Visit the Orders section of your account
Select the order you would like to cancel and click Cancel Items
Choose the items that you would like to cancel
Submit your selection and the items will be canceled
We issue refunds as soon as you cancel your order.
Note: Depending on your bank's processing time, it can take up to 7 days for the refund to show on your account.
Our carriers do not support shipment cancellations and shipments cannot be stopped once they have been dispatched. If your order has already shipped, you may initiate a return.
Returns FAQs
To initiate a return, contact us at support@snapklik.com with reference to your order number and the item or items you would like to return. We'll provide a return label and will issue a refund once the return has been received.
When you return an item, please be sure to include the product's packaging and everything that was included with the item.
You can return an item for any reason within 10 days of receiving your shipment.
Once you ship back your return and the item is procesed, we will issue a refund to your initial method of payment. Please note that while refunds are issued immediately, it can take up to 7 business days for the refund to process, depending on your bank.
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